Shipping policy

At Bon Mercy, we are dedicated to providing clear and reliable shipping options. Please review our updated shipping policy below:

  • Free Shipping:
    Enjoy free standard shipping on all orders over $50 within the United States. Free shipping will automatically apply at checkout for qualifying orders.

  • Pre-Sale Items:
    All shirts are sold on a pre-sale basis, requiring additional time for production and delivery:

    • Production Time: Pre-sale items will be produced and prepared for shipping within 2-3 weeks after the pre-sale period ends.

    • Shipping Time: Once produced, orders will be shipped based on the selected shipping method:

      • Standard Shipping: 5-7 business days

      • Express Shipping: 2-3 business days

  • Please note that production times are separate from shipping times.

  • Regular (Non-Pre-Sale) Items:
    For non-pre-sale items, orders will be processed within 5-7 business days and shipped via:

    • Standard Shipping: 5-7 business days

    • Express Shipping: 2-3 business days

  • Shipping Costs:
    Shipping costs are calculated at checkout based on the selected shipping method and the destination of the order. Free shipping applies to orders over $50.

  • Order Tracking:
    Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor your shipment.

  • Lost or Damaged Packages:
    We are not responsible for packages lost or damaged during transit. If your package is lost or arrives damaged, please contact the shipping carrier directly. 

  • Incorrect Shipping Information:
    Please ensure your shipping address is accurate at checkout. Any additional costs incurred for reshipping due to an incorrect address will be the responsibility of the customer.

Thank you for supporting Bon Mercy! If you have any questions or concerns about your order or shipping, please contact us at BonMercy86@gmail.com.